Effective Date: May 25, 2026

Terms & Conditions

Welcome to CH TechOps.

These Terms & Conditions govern your use of our website and the services provided by CH TechOps. By accessing our website or engaging our services, you agree to these terms.

1. Acceptance of Terms

By using this website or purchasing services from CH TechOps, you agree to comply with these Terms & Conditions.

2. Services

CH TechOps provides professional business solutions, including technology consulting, website design, digital solutions, and promotional materials.

Service availability may vary depending on project scope and scheduling.

3. Consultations

Consultations help us understand your business goals and determine the best solution for your needs.

Submitting a consultation request does not create a contractual agreement.

4. Quotes & Payments

All project estimates are provided based on the information available at the time of quoting.

Additional work requested after project approval may require a revised estimate.

Payment terms will be outlined in each individual proposal or invoice.

5. Client Responsibilities

Clients agree to:

Provide accurate information.
Supply requested content, logos, and materials.
Respond to approval requests in a timely manner.
Review deliverables before providing final approval.

Project timelines may be extended if required information or approvals are delayed.

6. Project Approval

Clients are responsible for reviewing all deliverables before final approval.

Approval may be provided through email, our website, electronic signature, or other written communication.

Once a project or deliverable has been approved and delivered, it is considered accepted.

Additional revisions requested after approval may require additional fees.

7. Intellectual Property

Clients retain ownership of all materials they provide to CH TechOps.

Upon receipt of full payment, ownership of completed deliverables transfers to the client unless otherwise agreed in writing.

CH TechOps may display completed work within its portfolio unless the client requests confidentiality in writing.

8. Cancellations, Refunds & Payment Disputes

Projects may be canceled before work begins.

If work has already started, CH TechOps reserves the right to retain payment for work completed up to the cancellation date.

Because our services involve custom consulting, planning, design, website development, technology configuration, and digital deliverables created specifically for each client, completed work and personalized services are generally non-refundable.

Payment Disputes & Chargebacks

Clients agree to contact CH TechOps first to resolve any billing concerns before initiating a chargeback or payment dispute.

If a payment dispute or chargeback is initiated for services that have already been performed or digital deliverables that have been provided, CH TechOps reserves the right to submit documentation supporting the transaction, including but not limited to:

Approved proposals
Invoices
Consultation records
Email communications
Project timelines
Client approvals
Website development history
Design proofs
Revision history
File upload records
Delivery confirmations
Login or access records, when applicable
Payment history

These records may be provided to the payment processor or financial institution to demonstrate that services were requested, performed, approved, or delivered.

Digital Deliverables

Many CH TechOps services involve digital products that cannot be physically returned, including websites, QR codes, graphics, Microsoft 365 configurations, business consulting, consultations, documentation, and technology services.

Once these services or deliverables have been provided, they are considered delivered and are generally not eligible for refunds.

9. Limitation of Liability

CH TechOps shall not be liable for indirect, incidental, consequential, or special damages arising from the use of our website or services.

Our total liability shall not exceed the amount paid for the specific service giving rise to the claim, unless otherwise required by law.

10. Privacy

Your use of our services is also governed by our Privacy Policy.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the State of California, without regard to its conflict of law principles.

12. Contact

If you have questions regarding this Privacy Policy or how your information is handled, please contact us.

CH TechOps

Email: info@chtechops.com

Phone: (626) 592-5000

Website: www.chtechops.com